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Welcome, would you like to sign in? Register for easy ordering. Order by phone 1-800-854-6316. Customer Service 1-205-271-2990 |
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Customer Service
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Privacy Policy |
This web site is owned and operated by Eternal Word
Television Network, Inc. (EWTN). We recognize that visitors to our site may be
concerned about the information they provide to us, and how we treat that
information. This Privacy Policy addresses those concerns and our commitment to
protecting your privacy on this web site. The information we collect from you
is used to improve the content of our web site and to provide you with
information, products or other services available to you through EWTN. This
Privacy Policy may be changed or updated from time to time and we recommend
that you review these terms periodically.
Our Policy
EWTN respects and protects the privacy of our online
visitors and donors. EWTN does not disclose, give, sell or transfer to third
parties any personal information about our visitors without their permission,
unless required by law.
Throughout its history, EWTN has never shared its donor
mailing lists or personal information with third parties. It remains EWTN's
policy that mailing lists, both postal and electronic, are never sold or
exchanged with third parties.
Credit Card and Other Personal Information
EWTN uses industry standard efforts such as firewalls and
Secure Socket Layers (SSL) to safeguard the confidentiality of your personally
identifiable information. We make every reasonable effort to prevent the loss,
misuse or theft of the information under our control.
We care about the safety and security of online
transactions. We use the industry standard high grade encryption and security
protocol to communicate with your browser software. This method makes it
extremely difficult for anyone else to intercept the credit card information
you send to us. Third parties with which we work process credit card
transactions using high grade encryption and security protocols.
Our Commitment to Accuracy
In addition to maintaining privacy and security controls for
information you share with us, EWTN uses error checking procedures to
accurately and completely process your transaction information. Our staff is
available Monday through Friday from 9am to 6pm (US Eastern Time) to answer
questions by phone at 1-205-271-2989 or by email at viewer@ewtn.com.
Changes are made to our error checking procedures as
necessary to improve our system and independent external audits are
periodically conducted to ensure the appropriate processing of your information
from our web site.
Use of "Cookies"
Visitors to the EWTN web site should be aware that
non-personal information and data is automatically collected by the EWTN web
site through the use of "cookies." "Cookies" are small text
files which a web site can use to recognize repeat visitors, facilitate a
visitor's ongoing access to, and use of, the site, and allow a web site to
track usage behavior and compile data that will allow content improvements.
Cookies are not programs that come onto a visitor's system and damage files.
Generally, cookies work by assigning a unique identifier to the visitor that
has no meaning outside the assigning web site. If a visitor does not want
information collected through the use of cookies, there is a simple procedure
in most browsers that allows the visitor to deny or accept the cookie feature.
EWTN uses "cookie" technology only to obtain non-personal information
from its online visitors in order to improve visitors' online experience and
facilitate their visit of EWTN's web site.
Links
This web site may contain links to other web sites. Please
be aware that EWTN is not responsible for the privacy practices of such other
web sites. We encourage you to be aware when you leave our web site and to read
the privacy statements of each and every web site that collects personally
identifiable information from you. This privacy statement applies solely to
information collected by the EWTN web site.
Message Boards and Public Forums
Please keep in mind that whenever you voluntarily disclose
personal information on our web site (for example, on message boards such as
the Catholic Q&A and Bulletin Board or through email) that information may
be collected and used by others. By posting personal information on our web
site that is publicly accessible by others, you may receive unsolicited
messages from other parties in return.
Note to Parents on Our Privacy Policy
EWTN encourages children to learn more about the Catholic
Faith through the use of our web site and in particular through our EWTNKids
web site. However, we ask that this be done only with their parent's knowledge
and supervision. For this reason, EWTN has established a separate EWTNKids Children's Privacy Policy which adheres
to the Children's Online Privacy Protection Act, enacted by the U.S. Congress,
and its rules on collecting personal information from minors.
Opt-out
If you no longer wish to receive electronic mailings from
us, you may opt-out of receiving these communications by following the
"unsubscribe" information contained at the bottom of the message or by
contacting us as indicated below.
Contact our Web Site
Thank you for visiting our web site. We are available to
answer your questions and hear your concerns. For inquiries concerning our
information practices and Privacy Policy, you may contact us at:
EWTN Global Catholic Network
Attention: EWTN Webmaster
5817 Old Leeds Rd.
Irondale, AL 35210-2164
or e-mail us at webmaster@ewtn.com
Rev. October 26, 2004
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